Privacy Policy

1. Information We Collect

We collect information necessary to provide and improve our AI meeting assistant service. This may include: account and profile data, meeting metadata (participants, duration), transcript and recording data when you use Koov AI in calls, and usage data to improve our product.

2. How We Use Your Information

We use your information to deliver and improve Koov AI, provide support, send service communications, ensure security, and comply with legal obligations. We do not sell your personal information.

3. Sharing and Disclosure

We may share data with service providers who assist our operations, with Zoom and other integrated platforms as needed for the integration, or when required by law. We use appropriate safeguards for any transfers.

4. Data Retention

We retain your data only as long as needed to provide our services and comply with legal obligations. You may request deletion of your data at any time as described below.

5. Your Data Subject Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access – Request a copy of your personal data
• Correction – Request correction of inaccurate data
• Deletion – Request deletion of your data
• Portability – Request your data in a machine-readable format
• Objection – Object to certain processing
• Restriction – Request restriction of processing
• Withdraw consent – Where processing is based on consent

To exercise these rights, contact us at privacy@koovai.com. We will respond within the timeframes required by applicable law. If you are in the EEA/UK, you may also lodge a complaint with your data protection authority.

6. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

7. Contact Us

For privacy-related questions or to exercise your rights, contact us at privacy@koovai.com or visit our support page.